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Shipping Status & FAQ

Stay up to date with your order!

Where is my order?

You can track your order using our Shipment Tracker or by clicking the link provided in your Shipping Confirmation email. Please Note: If your order has not shipped, information will not be available. Tracking information will be updated after it has

How long will it take for me to receive my order?

The shipping timeline estimate begins after your order is fulfilled by our facility. Please allow 1-2 business days for order fulfillment and then the quoted time for shipping and delivery. Some orders may incur longer processing times. If you live i

How do I make changes to my shipment?

In limited cases, we are able to make changes to an order prior to being shipped. If your order has not shipped and you need to make a change, please click on this link asap: contact form. Once a package is shipped or in the final stage of fulfillmen

Can I ship to multiple addresses in one purchase?

No, at this time we can only ship to one address per order. If you need to ship to multiple locations, please make sure you place a separate order for each shipping address.

Do you ship internationally?

Currently, we only ship our products within the US and American territories. However, we're excited to announce that we have plans to expand our shipping options to Europe and Australia soon!. To stay updated on our international launch and be among

What should I do if items are missing from my order?

If items are missing from your order right out of the box, we’re truly sorry for the inconvenience. We understand how important it is to have everything you need right away, and we’re here to help. Please start by carefully checking all the packaging

How can I update my shipping address before my order has shipped?

If your order hasn’t shipped yet, updating your shipping address is easy. In the confirmation email you received, you’ll find a link that allows you to update your address directly. You can also use this link to make the change. Once the update is co