Why is my chiller leaking?Updated 5 days ago
If your chiller connections are leaking, don’t worry, this is usually a quick and simple fix! The system is designed to be 100% leak-free, so almost every leak we see is related to setup, usually involving missing gaskets or improperly sealed connections.
Follow this step-by-step guide to identify and resolve the issue:
1. Check for Missing or Misaligned Gaskets
The gaskets are the "seal" of your system. If even one is missing or crooked, water will find a way out.
The Filter Canister: There is a specific white gasket that must be centered inside the open port of the canister.
The Ports: There should be a black gasket on the inlet port, the outlet port, and the canister's threaded outlet.
The Pod Valves: Ensure the black gaskets are pushed all the way to the back of the male fittings before screwing them into your pod.
Watch: Gasket Placement (2:07)
2. Inspect the Teflon Tape
Teflon tape helps create a watertight seal on the threads but it is not needed in most cases. If you can see water dripping from the threads of the female fittings after applying it, you likely used too much tape which is preventing a seal.
Unscrew the fittings, dry the threads, and apply only 2–3 wraps of Teflon tape in the direction of the threads before reconnecting. You can also try without the Teflon tape if it's still leaking.
Watch: Applying Teflon Tape (2:57)
3. Ensure "Snug" Tightness
While you shouldn't over-tighten to the point of breaking, "hand-tight" is often not enough to compress the gaskets for a waterproof seal. Use the included wrench to give the canister an extra quarter-turn until it's are snug. Watch: Tightening Connections (2:45)
4. Check the Air Vent
During setup, you opened the small air vent on top of the filter canister to prime the pump. If this isn't tightened back down completely, water will slowly weep from the top of the canister.
Watch: Closing the Air Vent (4:13)
5. Still leaking?
If you’ve completed all the steps above and the leak persists:
Record a short video showing the leak and the fittings up close.
Send it to our support team at [email protected] so we can review the connection and provide next steps.