The InfraPod FAQs
Frequently asked questions about The InfraPod
What is InfraPod and how does it work?
InfraPod is a red and near-infrared light therapy panel designed to support skin, recovery, and everyday wellness. All InfraPod panels use 5 wavelengths: 630nm, 660nm, 810nm, 830nm, and 850nm, providing both surface-level and deeper light exposure. I
What wavelengths does InfraPod use?
All InfraPod panels use 5 wavelengths: 630nm, 660nm, 810nm, 830nm, and 850nm, combining visible red light with near-infrared (NIR) light. 850nm is an invisible near-infrared wavelength that provides deeper light exposure than visible red light. It is
What is the difference between InfraPod Mini, Pro, and Max?
All three InfraPod models use the same 5 wavelengths, but differ in coverage and output. InfraPod MiniOur most compact option, ideal for targeted sessions and smaller spaces. InfraPod ProProvides broader coverage for larger muscle groups and multiple
What comes with my InfraPod?
InfraPod Mini. InfraPod Pro. InfraPod Max. Additional stands are available separately for the Pro and Max.
How can I position or mount my InfraPod?
Positioning options depend on your InfraPod model. Mini includes a reclinable stand for easy positioning and targeted use. Pro can be easily positioned and moved around your space and includes wall installation accessories. Max includes a floor stand
What stands are available for InfraPod Pro and Max?
Two additional stand options are available for the InfraPod Pro and Max:. InfraPod Wheel StandA floor stand with wheels that makes it easier to move and reposition your panel. InfraPod Horizontal StandAllows your Pro or Max panel to be positioned hor
Why can't I see all the lights on my InfraPod?
Don’t worry, this can be completely normal! 😊. InfraPod uses 5 wavelengths: 630nm, 660nm, 810nm, 830nm, and 850nm, combining visible red light with near-infrared (NIR) light. Some near-infrared wavelengths, including 850nm, are invisible to the huma
Why isn't my InfraPod getting hot?
No worries, your InfraPod isn’t supposed to feel like a sauna! 😊. InfraPod works using red and near-infrared light, rather than intense heat. This means your sessions may feel much more subtle than you expected. So, if your InfraPod isn’t getting ve
My InfraPod doesn't feel very intense - is it working?
Most likely, yes! InfraPod doesn’t need to create a strong physical sensation to be working. 😊. It uses 5 wavelengths of red and near-infrared light, including invisible NIR wavelengths such as 850nm. Because some of this light is invisible and Infr
My InfraPod isn't turning on - what should I check?
Let’s start with a couple of quick checks! 😊. Make sure the power cable is securely connected to both your InfraPod and a working power outlet, and double-check that all connections are firmly in place. Once everything is connected, try turning your
What is the InfraPod Mask?
The InfraPod Mask is a flexible, portable LED light therapy mask designed for convenient at-home skincare. It combines 4 wavelengths - blue (460nm), yellow (590nm), red (630nm), and near-infrared (850nm) - to support skin renewal, tone, visible redne
What wavelengths does the InfraPod Mask use?
The InfraPod Mask combines 4 wavelengths, each supporting the skin at different depths:. Together, the four wavelengths provide multi-depth skin support in one mask.
How often should I use my InfraPod Mask?
For best results, we recommend using your InfraPod Mask 3-4 times per week for 15-25 minutes per session. The built-in timer can be adjusted from 10-30 minutes in 5-minute increments, and there are 3 intensity levels so you can customize your session
Should I use my InfraPod Mask on clean skin?
Yes! Your InfraPod Mask should be used on clean, dry skin. Simply cleanse and dry your face before putting on the mask, then enjoy your session for the recommended 15-25 minutes. This makes it easy to incorporate InfraPod into your regular skincare r
Do I need eye protection with my InfraPod Mask?
Yes. Always wear the included eye blindfold while using your InfraPod Mask. Your mask comes with the eye blindfold along with the straps, remote control, storage bag, and charging cable, so you’ll have everything you need to get started safely.
What comes with my InfraPod Mask?
Your InfraPod Mask comes with everything you need to get started:. Your mask is rechargeable and portable, so there’s no power cord needed during your sessions.
What warranty does the InfraPod Mask come with?
Your InfraPod Mask comes with a 2-year standard warranty for extra peace of mind. You also have the option to extend your warranty to 4 years, either when purchasing your mask or within the first 30 days. The InfraPod Mask is also covered by our 30-d
How long does InfraPod shipping take?
Once your InfraPod order is placed, it typically arrives within 3-5 business days. 📦. As soon as your order ships, you’ll receive tracking information so you can follow its journey right to your door.