Is the IcePod and Water chiller qualified for FSA and HSA purchases?Updated 3 months ago
Yes, our IcePod and water chiller are eligible for HSA/FSA purchases, as cold water therapy falls under the category of "Hydrotherapy."
To make the process seamless, we've partnered with TrueMed and here's a simple guide:
- Add the products you wish to purchase to your cart and proceed to checkout.
- At checkout under "Step 3/3: Payment", you'll find the payment option "TrueMed - pay with HSA/FSA" as shown on the image below.
If you don’t see this option: It may be because your purchase has been automatically routed to the Shop App. If this happens, simply click on “Check out as guest” to bypass the Shop App. This will allow you to select the payment option for HSA/FSA. - Answer a few health-related questions, and you'll be directed to the payment page.
- After payment, TrueMed ensures the issuance of the letter of medical necessity.
If you encounter any issues or need additional documentation post-purchase, the Truemed team is ready to assist at: [email protected]!
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NOTE: Customer savings are unique to each individual based on income tax and where they live. This “savings” isn’t a traditional discount. Because these are pre-tax funds, they are not subject to state, local, or federal tax, which amounts to a savings of up to 30%.
If you don’t see the HSA/FSA payment option, it might be due to the Shop App routing your checkout. To fix this:
- Don’t use the Shop App: Instead, click “Checkout as Guest.”
- Select HSA/FSA: Once you’re in guest checkout, the option should appear.
This should make the process smoother!