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What to do with the chiller during winter?Updated 5 days ago

Thinking of using your water chiller in freezing temps?

Let us quickly walk you through how the chiller works so the rest makes more sense:

How the chiller operates:
After setting it up and powering it on, you select your preferred temperature on the display.
The compressor only runs when needed. If the water temperature rises above your set point, it will cycle on until it cools back down, then shut off again.

In the coldest months, nature takes over. Your water often stays below your set point naturally, so the compressor won’t need to run. The pump, however, keeps circulating the water through the filter 24/7, which means your plunge stays both cold and clean.

When temperatures drop to near/below freezing:
For short periods near freezing, the chiller may operate without immediate issues since circulating water doesn’t freeze easily. However, we strongly discourage using the chiller outdoors in subzero temperatures.

The unit is not designed to withstand freezing conditions. It is built to cool water down, not warm it up. During winter months, outdoor temperatures are already keeping your plunge cold, so there is no functional reason to run the chiller.

In harsher or prolonged freezing weather, there is a real risk of water inside the internal lines freezing and causing damage. Even if the unit is running continuously, freezing can still occur in extreme conditions.

As outlined on our warranty page and in the warranty terms included in the manual, damage caused by freezing is considered weather-related damage and is not covered under warranty.

Our winter recommendation:
To protect your unit and keep your warranty valid, we recommend:

• Disconnecting the hoses
• Fully draining the hoses
• Tilting the chiller to drain any remaining internal water
• Allowing the unit to dry completely
• Storing it indoors in a temperature-controlled space

If you choose to continue operating the chiller outdoors in freezing conditions despite this recommendation, the unit should remain running 24/7 to reduce the risk of freezing. However, this does not eliminate the risk, and any freeze-related damage would not be covered under warranty.

Quick tip for storing your chiller: Whenever you’re not using it, simply disconnect the hoses, tilt the unit to fully drain it, and store it indoors where it will not be exposed to freezing temperatures.

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