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The Water Chiller FAQs

Frequently asked questions about The Water Chiller

Is the chiller gonna run up my electricity bill?

No! Our standard water chiller uses only 280 watts per hour, while the PRO chiller uses 500 watts and this only happens when the chiller is actively cooling (not at all times as the thermostat controls this) and both the pump and compressor are runni

Is the chiller compatible with my current Ice Bath?

Absolutely! The chiller can be easily used with any IcePod or even any form of ice bath. Connect to the IcePod with 1 valve:. If you have the standard IcePod or an older IcePod PRO with one valve, connecting the chiller is easy! Simply attach one hos

How is the chiller so affordable compared to competitors?

We get this question often, but the answer is simple! At The Pod Company, our mission is to make healthy habits accessible for everyone, no need to sell your kidney for a premium ice bath. :). Our water chiller is priced lower than competitors becaus

How cold can it chill my water? What temperature do you recommend?

Based on our tests, here’s what you can expect from our chillers:. In a standard indoor environment at 77°F, our standard chiller cools the IcePod water down to 41°F and maintains that temperature with minimal power consumption, turning on only once

Does the chiller keep the water clean for longer?

Yes, the Water Chiller features a built-in filter to keep your IcePod clean and free from bacteria and particles. But for peak cleanliness, we recommend additional steps!. For the best results, grab our Water Maintenance Pack, which includes two bott

What are the chiller specifications?

Power:. Standard chiller: 1/3 horsepower compressor, 280 watts power consumption. Pro chiller: 0.5 horsepower compressor, 500watt power consumption. Temperature capability:. Standard chiller: chills water down to 41°F. Pro chiller: chills water down

Pro Chiller VS Standard chiller

Here’s a comparison of the standard chiller and the PRO version. The key difference is that the PRO chiller is more powerful and cools water twice as fast. It’s the ideal choice for warm climates where temperatures exceed 85°F. Standard Chiller (1/3h

Can I keep the water chiller outdoors?

While it is possible to keep a water chiller outdoors, we recommend setting it up indoors if possible

Can I use salt or other chemicals with the water chiller?

Be cautious with Epsom salt, too; too much can make the filter slimy. If you opt for table salt, keep it to 1-2 pounds to avoid issues. For the best maintenance, try our Water Maintenance Pack, which includes two bottles of our custom Water Stabilize

Is the Water Chiller optional and can it be purchased separately?

Yes, the Water Chiller is a fantastic option but not a must-have. If you choose the IcePod PRO or LongPod, it’s designed to connect seamlessly with the chiller through its two valves. While you can enjoy the IcePod on its own, the chiller makes it ea

Which water chiller is best for hot climates (+85F)?

If you live in a hot climate or plan to use your chiller in temperatures over 85°F, the PRO version is your best bet! It cools water to a refreshing 39°F twice as fast as the standard chiller. For cooler indoor or garage setups, the standard chiller

Does the water chiller come with a thermostat to choose the temperature?

Absolutely! Our water chiller features a built-in thermostat that lets you effortlessly set and maintain your ideal water temperature. It automatically manages cooling by switching the compressor on and off while the pump runs 24/7 for consistent flo

How loud are the water chillers?

Both the Standard and PRO water chillers operate quietly. The Standard model measures around 39 dB, while the PRO model is about 50 dB. For comparison, this noise level is similar to that of a fridge. For indoor use, we recommend the Standard chiller

Is the Water Chiller waterproof and safe to use?

Yes, the electrical part of the chiller is completely isolated from the water going through. This ensures safety and prevents any contact between electricity and water. Additionally, the chiller is equipped with fuses and a GFCI plug for extra added

How to store my Water Chiller: Short-Term and Long-Term

Keep Your Water Chiller in Top Shape!. To make sure your water chiller runs smoothly and lasts a long time, here are some easy tips:. Short Getaways (a few days):. Keep It Running: If you’re away for just a few days, leave your chiller on. This helps

What to do with the chiller during winter?

Planning to use your water chiller in freezing temps? Here’s how to protect it:. Keep It Running: Always have your chiller on 24/7 and ensure water is flowing to prevent freezing damage to the pipes and tank. No Outdoor Storage: Never leave the chill

How long does it take to chill the water with your chiller?

The time it takes for each chiller to cool your water initially depends on factors like sun exposure, ambient temperature, and your target temperature. For first-time use, the PRO Chiller typically cools water from 70-90°F to 39-45°F in about 3-6 hou

How do I set the temperature on the display?

What voltage does the water chiller use?

The water chiller can connect to all standard outlets in the US (110V-120V) with no problem. For extra safety, we recommend using a GFCI outlet if the water chiller is placed outside. For customers outside the US or those planning to use the chiller

How do I clean my water filter and how often?

Weekly Cleaning: To keep your water filter performing at its best, clean it once a week! Using our water stabilizer not only helps maintain soft, bacteria-free water but also extends the filter’s life. Just follow the stabilizer’s instructions for op

Why is the water level in my filter compartment low?

Don’t worry if the water level in your filter compartment drops after use - it’s completely normal! It usually goes down to about 2/3 to 1/4 full and won’t affect performance. As the filter is used more, its membrane can create additional resistance,

Can i purchase any filter for the chiller or only yours?

Our filters are uniquely crafted for our water chiller model and are exclusively available through us. While you might come across filters with similar dimensions elsewhere, they won't deliver the right fit, which could affect water flow and chiller

Water chiller setup instructions

For detailed instructions on setting up your water chiller, please refer to our Setup Guide. This guide provides step-by-step instructions and illustrations to help you through the setup process and ensure everything is running smoothly. If you have

All Chiller Setup Instruction Videos

Below you will find a link to each of our water chiller setup videos, please just click on the title.Gen 1 (stainless steel filter):The video showcases the gen 1 filtration system, all chillers purchased before november came with this. This chiller v

Can the chiller heat the water as well?

No, our chillers are specifically designed to cool water, not to heat it. They feature a thermostat that keeps your water consistently cold, ensuring a refreshing experience whenever you need it. While they excel at cooling, you can always count on t

What are the sizes of pipes, valves, and fittings?

Our chillers and Pods are designed with standardized sizes to make setup straightforward:. 1) Pipe and Hose Sizes:The drainage spout features a 1/2'' thread, and the hose has a diameter of 3/5''. These dimensions are compatible with most standard fit

Can I control the chiller with an app or wi-fi?

Our water chiller doesn’t support app or Wi-Fi control, but it features an intuitive thermostat for easy temperature adjustments right on the unit. This built-in control ensures you maintain the perfect water temperature effortlessly. The chiller als