Question: Why doesn't my insulated lid fit?

<div data-block="true" data-editor="4lbj7" data-offset-key="caesa-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The insulated lid is designed to float on top of the water in your IcePod, providing optimal insulation. For a quick demonstration, check out our video: <a href="https://drive.google.com/file/d/1dPsF5IIwHsC4odIzqVyfJj2fN_uD31wj/view?usp=sharing" rel="noopener noreferrer" target="_blank">How to Use the Insulated Lid</a>.&#xA0;Also, check out this photo to get a closer look at how the insulated lid compares to the standard lid cover!<img src="https://attachments.gorgias.help/gpGJBxpRQK2YXZA5/hc/ZPB9rx1qbwxWVa3O/2024101817-5a70f1ae-d1a0-41b3-a639-51d710c67db8-capturadepantalla2023-11-20ala_s_09.52.17.webp" style="width: 220px;" class="fr-fic fr-rounded fr-shadow fr-dib"> If your lid doesn&#x2019;t touch all sides, simply inflate the ring until it&#x2019;s wrinkle-free for a perfect seal.We also recommend using the <a href="https://podcompany.com/products/icepod-polyester-lid" rel="noopener noreferrer" target="_blank">standard lid</a> to keep leaves and debris out while enhancing insulation. Enjoy your chill time!</div>

Why does my insulated lid not fit?

We always recommend pausing or delaying your subscription if you have extra products, as our cleanser, sanitizer, and filters are vital for a clean and healthy ice bath experience. If you’d like to pause, edit, or cancel your subscription, just follo

<div data-block="true" data-editor="d4kto" data-offset-key="b4epr-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="43nd6" data-offset-key="5dc85-0-0">We always recommend pausing or delaying your subscription if you have extra products, as our cleanser, sanitizer, and filters are vital for a clean and healthy ice bath experience.If you&#x2019;d like to pause, edit, or cancel your subscription, just follow these quick steps:&#x2022; Click on <a href="https://podcompany.com/tools/recurring/get-subscription-access?passwordless=true" rel="noopener noreferrer" target="_blank">Manage Subscription</a>. A new window will open&#x2014;enter your email and click &#x201C;send login.&#x201D;&#x2022; Check your SMS and email for a 4-digit code. Use this code to access the page where you can make changes.&#x2022; You&#x2019;re all set! Choose from the menu on the right to adjust your subscription.IMPORTANT: &#xA0;To ensure your ice bath operates efficiently and effectively, it&#x2019;s crucial to change your filters every month. Neglecting this maintenance can lead to significant issues, including potential damage to the chiller and pump. If you go more than two months without changing the filters, you risk voiding your warranty.Regular filter changes help maintain the quality of your ice bath, ensuring optimal performance and longevity. Don&#x2019;t wait - make this simple maintenance task a priority to keep your system in top shape!Need an assistance? Reach out to our team via Live chat or Phone: 888-693-9031&#xA0;(7am-4pm CT Mon-Fri).</div></div>

How to modify/cancel my subscription?

Our stabilizer and cleanser are both made with 100% natural ingredients!. The stabilizer formula includes hydrogen peroxide in varying strengths, natural blue dye pigment, and water. This combination helps maintain your IcePod effectively. You can fi

<div data-block="true" data-editor="8kdi5" data-offset-key="6suje-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our stabilizer and cleanser are both made with 100% natural ingredients!The stabilizer formula includes hydrogen peroxide in varying strengths, natural blue dye pigment, and water. This combination helps maintain your IcePod effectively. You can find it <a href="https://podcompany.com/products/water-sanitizer" rel="noopener" target="_new">here</a>.The cleanser is formulated with just two ingredients: water and alkaline catholyte. This ensures a gentle yet powerful cleaning solution. You can find it&#xA0;<a href="https://podcompany.com/products/water-cleanser" rel="noopener" target="_new">here</a>.For a complete solution, you can also purchase our maintenance pack, which includes both the stabilizer and cleanser. Plus, you can subscribe to get a discount. Check it out&#xA0;<a href="https://podcompany.com/products/water-maintenance-pack" rel="noopener" target="_new">here</a>.Both products are designed to be safe and effective, leveraging natural ingredients for optimal performance.If you have any questions or need more information, feel free to reach out!</div>

What are the ingredients of the stabilizer and cleanser?

Elevate Your IcePod Experience with the Water Circulation Jet!. The Water Circulation Jet is an essential accessory that supercharges your IcePod's cooling efficiency. Here’s how it transforms your setup:. Continuous Water Movement: With a flow rate

Elevate Your IcePod Experience with the Water Circulation Jet!The Water Circulation Jet is an essential accessory that supercharges your IcePod&apos;s cooling efficiency. Here&#x2019;s how it transforms your setup:Continuous Water Movement: With a flow rate of 2,600 gallons per hour, this jet keeps your water circulating, making it feel about 45% colder&#x2014;meaning you&apos;ll need less ice to achieve that chill!Prevents Ice Formation: In freezing temperatures, the jet prevents solid ice buildup by maintaining water flow. We recommend using it whenever you enjoy your IcePod for a consistently cool experience.Safe and Easy to Use:&#xA0;Operating on a safe 24-volt system, the jet comes with an adapter for added protection and a strong magnet for easy attachment to your IcePod&#x2019;s side wall.Boosts Chiller Performance:&#xA0;Even if you have a chiller, the circulation jet enhances cooling by moving water more effectively, making your ice bath refreshingly awesome!Maximize your IcePod&apos;s potential and enjoy cooler water every time! Purchase the <a href="https://podcompany.com/products/water-circulation-jet" rel="noopener noreferrer" target="_blank">Water Circulation Jet</a> directly from our website.If you have any questions, our team is here to help!

What does circulation jet do?

Absolutely! Our antibacterial cleaning pads are designed for reuse and made from high-quality antibacterial microfiber. They're perfect for tackling scum, algae, bacteria, and other contaminants inside your IcePod. Simply rinse the pads with water an

Absolutely! Our antibacterial cleaning pads are designed for reuse and made from high-quality antibacterial microfiber. They&apos;re perfect for tackling scum, algae, bacteria, and other contaminants inside your IcePod.Simply rinse the pads with water and let them air dry. For an extra deep clean, wash them with mild detergent and ensure they&#x2019;re fully dry before using again.These pads can handle multiple cleanings - no need to throw them away after one use! For more details or to purchase, <a href="https://podcompany.com/products/icepod-cleaning-pads" rel="noopener noreferrer" target="_blank">click here</a>.Have questions? We&apos;re here to help!

Are the cleaning pads reusable?

Send an email to our customer experience team. The IceGurus are happy to help!

Questions before purchasing? Give us a call! (7am-4pm CT Mon-Fri)

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