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Warranty FAQs

Details about our product warranty

IcePod & LongPod warranty and return policy

Every IcePod and LongPod comes with a fantastic 24-month full manufacturer warranty right out of the box! Want even more coverage? You can easily extend that to 4 years for a small additional fee when you add it to your cart. Previous Warranty Policy

Water Chiller Warranty and Trial Period

Warranty Information:. As of January 15, 2026, the Water Chiller includes a standard 2-year warranty, providing reliable coverage from the start. For additional peace of mind, you have the option to extend your warranty to a total of 4 years for a sm