Your water is circulating, but chiller is not cooling after setting the temperature on the display

<div data-block="true" data-editor="9fjoq" data-offset-key="f3aq5-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><article data-scroll-anchor="true" data-testid="conversation-turn-285" dir="auto" id="isPasted"><div data-message-author-role="assistant" data-message-id="137d90ef-21f9-457e-afd3-a8339d9f23c0" dir="auto"><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">If your chiller isn&#x2019;t cooling the water as expected, and the temperature seems off despite proper circulation, the issue might be related to the chiller&apos;s settings.&#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Here&#x2019;s a step-by-step guide to troubleshoot and resolve the problem:</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong>1. Ensure Proper Operation:</strong> Confirm that the chiller is turned on and the water is circulating correctly. If you don&apos;t have water flow then first read this article:&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(44, 130, 201);"><strong><a href="https://podcompany.gorgias.help/en-US/water-not-circulating--pumping-259489">Why is my water not circulating/pumping?</a></strong></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong>2. Adjust Temperature Settings:</strong></span></p><div data-block="true" data-editor="9fjoq" data-offset-key="4f4s5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div data-offset-key="4f4s5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4f4s5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Press the SET button once (do not hold it down).</span></span></div></li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div data-offset-key="4f4s5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ac68r-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Adjust the temperature up or down using the arrow buttons.</span></span></div></li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div data-offset-key="4f4s5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="10qej-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Press the RST button (do not hold it down).</span></span></div></li></ul></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">The chiller should start cooling and you should hear the compressor running within 3-5 minutes. If not, proceed to the next steps.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong>3. Verify and Adjust the F1 Setting:</strong></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Press and hold the SET button for 3-5 seconds until &quot;F1&quot; appears on the display.</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Press the SET button again (do not hold it down).</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">A number will appear; ensure this number is set to 3 (Fahrenheit). If not, adjust it accordingly.</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Press the RST button once to save the setting.</li></ul><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">The F1 setting determines when the chiller restarts after reaching the desired temperature. For example, if you set the temperature to 40&#xB0;F and F1 to 3&#xB0;F, the chiller will cool the water to 40&#xB0;F and restart when the temperature rises to 43&#xB0;F (40+3&#xB0;F). If the F1 setting is incorrectly set to a higher value, such as 30&#xB0;F, the chiller will only restart after the temperature rises by 30&#xB0;F above the set point.</span></p><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><article><div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">If the chiller still isn&#x2019;t cooling after step 1-3, verify the following:</span></p></div></article></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"><strong>4. Adjust the F2 Setting (if needed):</strong><br></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;">Press and hold the SET button for 3-5 seconds until &quot;F1&quot; appears on the display.</li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Click the arrow UP button once, you will now see F2 on the display</div></li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Click the SET button again (do not hold it down this time)</div></li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">A number should appear, this number should always be set at 0 (Fahrenheit) if it isn&apos;t already.</div></li><li style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 16px;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">The F2 setting should always be set to 0&#xB0;F to ensure proper operation unless our team tells you to change it.</div></li></ul><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If you keep having issues then click on this link: <a href="https://podcompany.gorgias.help/en-US/ssp/login" id="isPasted"><strong><span style="color: rgb(44, 130, 201);">Contact form</span></strong></a> or contact our customer support team directly on hello@podcompany.com</span></div><p><br></p></div></article></div>

My chiller isn't cooling the water

If you can't get the water circulation or pump to work, here is the solution

<div data-block="true" data-editor="d3cfr" data-offset-key="71qlj-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">It sounds like your chiller is running, but you&#x2019;re having trouble with water circulation. Let&#x2019;s work through a few steps to resolve this issue:</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>1. Check the Filter</strong>:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Make sure the filter is clean and properly installed. If you haven&#x2019;t cleaned or changed your filter recently, it might be the cause of the problem. You can follow this <strong><a href="https://podcompany.gorgias.help/en-US/how-do-i-clean-my-water-filter-436080" rel="noopener" target="_new"><span style="color: rgb(44, 130, 201);">guide to cleaning your water filter</span></a></strong> for detailed instructions.</li></ul><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>2. Review the Setup</strong>:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Verify that you&#x2019;ve followed our <strong><a href="https://podcompany.com/pages/the-water-chiller-installation-instructions" rel="noopener" target="_new"><span style="color: rgb(44, 130, 201);">setup guide</span></a></strong></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Additionally, locate the white Teflon sealing tape that came with your chiller.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Ensure all connections are tight and that rubber seal rings are properly placed around the hose connectors and filter unit.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Reconnect everything and open the drain valve(s). Allow water to flow, then open the air vent release valve on the filter unit to expel excess air.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Once the filter is full and water starts spurting out of the air vent, plug the chiller back in and turn it on to restart the water pump.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">This should resolve the issue but it it doesn&apos;t continue with step 3</li></ul><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>3. Test the Pump</strong>:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Place your hand on the black pump on the side of the filter (a small wire connects it to the back of the chiller). While holding the pump, plug the chiller back in.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If the pump makes noise or vibrates, it likely just has air in the system. Watch this <strong><a href="https://drive.google.com/file/d/1m2Qy5py4rZABMYguMCjQKMi_E6IWm0S3/view?usp=sharing"><span style="color: rgb(44, 130, 201);">video for a quick fix</span></a></strong>.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If the pump is silent, it might be defective, and we need you to contact us on email and provide a video.&#xA0;</li></ul><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>Note:</strong> If the temperature on your display drops quickly but the water in the IcePod isn&#x2019;t cooling, it&#x2019;s a sign that the chiller is working, but the water circulation needs adjustment.</span></p></div><div data-block="true" data-editor="d3cfr" data-offset-key="b5boa-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div></div><div data-block="true" data-editor="d3cfr" data-offset-key="b9bke-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Why is my water not circulating/pumping?

How to fix the water chiller pump pump making a loud noise

<div data-block="true" data-editor="ulvd" data-offset-key="ag3gr-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ag3gr-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If your water chiller&apos;s pump is making a loud noise, it&#x2019;s often due to air in the system or a lack of water flow. Here&apos;s how to address the issue and get your pump operating quietly again:<br><br></span></div><p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>1. Check the Filter and Circulation:</strong></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">First, determine when you last cleaned or changed your filter. Regular maintenance is crucial. For guidance on cleaning the filter, refer to this <strong><a href="https://podcompany.gorgias.help/en-US/how-do-i-clean-my-water-filter-436080" rel="noopener" target="_new"><span style="color: rgb(44, 130, 201);">article</span></a></strong>.</li></ul><p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>2. Verify and Fix Connections:</strong></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Ensure all connections are tight and that the white gasket is correctly installed in the filter compartment</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">If necessary, use Teflon tape on the connector threads of the transparent filter unit and any other connection thread.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">To apply the tape to the transparent filter cover simply turn it counterclockwise to access the thread, then apply the tape.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Reconnect everything and open the drain valves</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Open the air vent release valve on the filter until the filter is about 75% to 100% full. This step helps expel excess air from the system.</li></ul><p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>3. Power Up:</strong></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Plug your chiller back in and turn it on. The pump should now operate quietly once it has a steady flow of water.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Check this article out if you continue to have issues or if the pump doesn&apos;t start: <a href="https://podcompany.gorgias.help/en-US/why-is-my-water-not-circulatingpumping-259489" id="isPasted">Why is my water not circulating/pumping?</a></li></ul></div>

Why Is my water chiller pump & filter shaking / making a loud noise?

If you ever want to adjust how quickly the Chiller turns back on or you’re noticing a larger temperature swing than expected you can check the F1, F2 and F3 settings on the digital controller.F1 setting:This controls how much the water is allowed to

<p>If you ever want to adjust how quickly the Chiller turns back on or you&#x2019;re noticing a larger temperature swing than expected you can check the F1, F2 and F3 settings on the digital controller.<br><br><strong><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><u>F1 setting:</u></span></strong><br><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">This controls how much the water is allowed to warm up before the compressor starts cooling again. It&#x2019;s preset to 3&#xB0;F, meaning if your target is 43&#xB0;F, the Chiller will begin cooling again once the water reaches 46&#xB0;F. This setting helps balance energy use and cooling consistency</span></p><p><span id="isPasted" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>To set this setting follow the instructions below:</strong></span></p><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">1. Press and hold the SET button for 3-5 seconds until the chiller shows the &quot;F1&quot; text on the display</span></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">2. Click the SET button again (do not hold it down this time)</span></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">3. A number should appear, we recommend setting this number to 3&#xB0;F if it isn&apos;t already.</span></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">4. lastly, click the RST button once to save the setting.</span><br><br><br></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong id="isPasted"><u>F2 setting:</u></strong></span><br><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">This is a sensor calibration setting and should always be preset to 0&#xB0;F. But if the display temperature doesn&#x2019;t match the actual water temperature in your tub, check that this setting is still at 0&#xB0;F. If it is and you&#x2019;re still seeing a discrepancy, reach out to our Chiller Support Team and they&#x2019;ll be happy to help.</span><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br><br><strong id="isPasted">To set this setting follow the instructions below</strong></span></div><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">1. Press and hold the SET button for 3-5 seconds until the chiller shows the &quot;F1&quot; text on the display</span></div><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">2. Click the arrow UP button once, you will now see F2 on the display<br>3. Click the SET button again (do not hold it down this time)<br>4. A number should appear, this number should be pre set at 0&#xB0;F.</span><br><br></p><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong><u>F3 setting (Only standard chiller):</u></strong></span><br><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">The F3 setting is preset at the factory and should only be adjusted if instructed by our team. This setting determines how many minutes the compressor waits before it turns on.</span><br><br></div><p id="isPasted"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><strong>To set this setting follow the instructions below:</strong></span></p><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">1. Press and hold the SET button for 3-5 seconds until the chiller shows the &quot;F1&quot; text on the display</span></div><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">2. Click the arrow UP button two times and you will now see F3 on the display<br>3. Click the SET button again (do not hold it down this time)<br>4. A number should appear, this number should always be set at 3min.&#xA0;</span></p><p><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br></span></p><p><br></p>

F1 & F2 settings explained (temperature sensor control)

Clogged Filter: Over time, dirt and debris can clog the filter, which reduces water flow to the IcePod or stops it completely. Cleaning or replacing the filter should help restore proper circulation. Cleaning Instructions: For step-by-step instructio

<div data-block="true" data-editor="40v7k" data-offset-key="fqacb-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fqacb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Inter; font-size: 16px;">If you&#x2019;re experiencing slow water circulation, it&#x2019;s often due to a clogged filter. Here&#x2019;s how you can address and resolve the issue:</span></div><p><br></p></div><div data-block="true" data-editor="40v7k" data-offset-key="53pfb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p><span style="font-family: Inter;"><strong>Clogged Filter:</strong> Over time, dirt and debris can clog the filter, which reduces water flow to the IcePod or stops it completely. Cleaning or replacing the filter should help restore proper circulation.</span></p><p><span style="font-family: Inter;"><strong>Cleaning Instructions:</strong> For step-by-step instructions on how to clean your filter, please refer to this article: <strong><a href="https://podcompany.gorgias.help/en-US/how-do-i-clean-my-water-filter-436080"><span style="color: rgb(44, 130, 201);">How do i clean my water filter</span></a></strong>. You can typically clean the filter 2-3 times before it needs to be replaced.</span></p><p><strong>Filter Replacement:</strong> If more than 30 days have passed since the last filter change, it is likely time to replace it. Filters should be changed approximately every 30 days to ensure optimal performance and water flow. You can purchase new filters here: <strong><a href="https://podcompany.com/products/4-pack-chiller-filters" rel="noopener" target="_new"><span style="color: rgb(44, 130, 201);">4-Pack Chiller Filters</span></a></strong>.</p><p><strong>Note:</strong> Using a filter for more than 2 months can potentially damage the system and void the warranty.</p></div>

Why is my water circulation slow?

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