My chiller isn't cooling the water
Your water is circulating, but chiller is not cooling after setting the temperature on the display
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Water Chiller Troubleshooting
Any issues with your water chiller? Here's all the solutions to common problems
Water not circulating / pumping
If you can't get the water circulation or pump to work, here is the solution
Pump on water chiller is making a loud noise
How to fix the water chiller pump pump making a loud noise
F1 & F2 settings explained (temperature sensor control)
F1 setting:. The F1 setting determines how often your chiller will turn back on after it reaches the set temperature. If your F1 setting is set at 2°F, your chiller will cool to the set temperature, turn off, and start cooling again when the temperat
Low water flow / slow water circulation
NOTE: Cleaning and changing the filter is crucial as a dirty filter can cause damage to the pump. And if a filter is used for more than 2 months then our warranty no longer covers the water chiller.
Water isn't reaching the filter
If water is not entering the filter, it is highly likely that the water level in your IcePod is lower than the water level in the filter.In order for water to flow into the chiller, the water level in the IcePod must be higher than that of the filter
How often should i clean the water filter? / How do i change the filter?
We recommend cleaning the water filter attached to the chiller once a week and this can even be extended a bit if you add our water stabilizer to the IcePod. Simply add around 1-2 ounces of the stabilizer to a full IcePod after 1 week of use. And the
All Chiller Setup Instruction Videos
Below you will find a link to each of our water chiller setup videos, please just click on the title.First version (Stainless steel filter installed on top)The video showcases the first filtration system, all chillers purchased before july came with
How do i set the chiller up? / Water chiller setup instructions
For detailed instructions on setting up your water chiller, please refer to our SETUP GUIDEThis guide provides step-by-step instructions and illustrations to ensure a smooth setup process for your chiller. You can access the setup guide by clicking o