The Pod Company logo
The Pod Company logo

All articles

The Ice Pod FAQs

Frequently asked questions about The Ice Pod

How much ice do i need to add?

We recommend adding 15-40 lbs (7-18 kg) of ice to the IcePod per session, depending on the initial water temperature. The required amount of ice is influenced by your tap water temperature, the climate you live in, and your desired water chilliness.

IcePod dimensions & water capacity

A question we get often goes something like this: I am X'X tall and XXX pounds will I fit in this IcePod? The answer is most likely yes! Anyone below 6′9 foot (2.05m) will easily fit into the spacious IcePod PRO, even keeping your shoulders and neck

What is the recommended ice bath session duration?

To get the health benefits, you'll need to stay in cold water below 59º fahrenheit (15°C) for three to eight minutes. Cold water therapy works best with the right combination of time and temperature. Each individual is different and some people can t

How do i drain the IcePod? / Can i connect a garden hose to the IcePod

The IcePod comes with a tap at the bottom for draining and a 3 foot long flexible hose. So you can simply open the tap without a hose attached depending on where the pod is set up. We also offer a 9ft & 25ft extended drain hose for draining the IcePo

Does The IcePod come with a cover? / Is a cover included in the purchase?

Yes, the IcePod always comes equipped with a standard non-insulated lid/cover, which serves the purpose of keeping debris and other elements out of the water.In addition, we offer the option to purchase an insulated lid separately or as part of the P

How do i keep my water clean? / How often should i make a water change & clean the IcePod?

We highly recommend getting our Water Maintenance Pack, which includes 2 bottles of custom-formulated Water Stabilizer, a bottle of cleanser and 2 cleaning pads. These products keep your water sparkling clean for weeks to months. The formula is custo

Can The IcePod be set up outside?

Yes! We engineered the IcePod to be weatherproof, so you can set it up Inside or outside, even in temperatures below freezing. The insulation layer keeps your water cold for longer, but it is still recommended to set the IcePod up in the shade or in

How do i assemble The IcePod?

Please follow the instructions that came with The IcePod or click on this link: https://www.youtube.com/watch?v=SiC5JUZhwBU to watch our setup video

Can i use the water chiller with a regular 1 valve IcePod?

This is especially great if you just want to order the IcePod first to try out cold water therapy, and then get the chiller at a later point once you're addicted to ice baths, which we guarantee you will be!

Is the IcePod and Water chiller qualified for FSA and HSA purchases?

Yes, our IcePod and water chiller are eligible for HSA/FSA purchases as cold water therapy falls under the category of "Hydrotherapy.". To make the process seamless, we've partnered with TrueMed and here's a simple guide:. If you encounter any issues

Is the IcePod made with BPA and Phthalate free plastics? / Has the IcePod been treated with PFAS?

Yes, the inside of the IcePod is made using 100% food-grade PVC plastics, ensuring that it is free from BPA, phthalates, and lead. We prioritize using materials that meet the highest standards of safety. In addition, the exterior layer of the Ice Pod

Can you use the IcePod with hot water?

Yes, the interior of the IcePod is designed to withstand temperatures up 140°F (60°C), allowing it to be used as a hot tub as well. If you have a water heater, you can simply hook it up to the drain valves on the IcePod and the water will flow throug

What is the size of IcePod when folded?

When folded together, the IcePod weighs only 8 lbs and has a compact size of approximately 25 x 10 x 5 inches. This makes it easy to transport and take with you wherever you go. You can also take it with you in the original box that only occupies 28

Can i buy the IcePod with 2 valves alone?

Yes! The IcePod Pro comes with 2 valves, and is made specifically to be compatible with our water chiller. It comes with 2 valves for in and outlet connection, and is the extra insulated pro version IcePod. You can order it here. If you already have

What is the difference between the IcePod PRO and IcePod PRO bundle?

The PRO bundle is a bulk deal where you get different accessories together with the IcePod PRO. Specifically these are the items included in the bundle:. 1 x Ice Pod PRO1 x Non insulated cover1 x Insulation Lid1 x Floating Thermometer1 x Year Extende

What is the weight limit of the IcePod?

Our standard IcePod is designed to accommodate individuals up to 6'5 inches in height or 250lb in weight. While our IcePod PRO is a bit taller and can accommodate individuals up to 6'9 inches in height or 330lb in weight.

How much water is needed to fill the IcePod?

The two different versions of the IcePod has different dimensions and therefore also water capacities and they are as follows:. Standard version: 84 gal (300L). Pro version: 110gal (400L). Have in mind that the water capacities are when the IcePod is

What are your refund policy rules for the IcePod?

We have a 100-day worldwide return policy covering our IcePod, which means you have 100 days after receiving your IcePod to request a return.To be eligible for a return of The IcePod, your item must be in the same condition as when you received it –

What is the difference between the standard and PRO IcePod?

The Standard and PRO IcePod may appear very similar, but they differ significantly in terms of materials, insulation and size. Below, you will find a brief description of each product, highlighting their distinctions. Standard IcePod:. IcePod PRO:. H

Will the water in the IcePod freeze in winter?

Depending on the ambient temperature, the water inside the IcePod might start to freeze if it isn't used regularly. Leaving it outside is an option, but it will require care and maintenance. We recommend covering the IcePod when not in use to protect

Why is your ice bath better than competitors or other similar ones?

What temperature do you recommend?

We recommend starting your first sessions at around 59° Fahrenheit (15°C). This allows your body to become accustomed to the cold temperature. As you continue using the Ice Pod, you can gradually lower the temperature and duration for each session. W

Why is my top ring squared and not round? / Why is my top ring deformed?

The top ring has very likely been pushed inside the IcePod, so please follow the steps below to get your IcePod back in perfect shape:. 1) Gently Pull the Top Ring: First, try lightly pulling the top ring up and back into place without deflating. Som

Why does my IcePod top ring start to lose air immediately after removing the hand pump?

If you're experiencing issues with the top ring losing air immediately after inflation, it's likely that the escape vent hasn't been installed correctly. Please refer to the attached image for guidance on adjusting the vent. After making the adjustme

Which IcePod should i get if i live in a desert or hot state (+85F degrees) and i don't have the money for a chiller?

First of all, we always recommend purchasing our water chiller if you live in a very hot state or if you simply want to enjoy cold ice baths all year round. However, if you don't have the budget for this and are planning to keep the IcePod in the des

My IcePod is defective, am i covered by warranty?

Please send an email to [email protected] where you provide images and an explanation of the issue!. Our team will quickly get back to you with a solution