Frequently asked questions about The Ice Pod
To keep your IcePod at the desired temperature, we recommend adding 15-40 lbs of ice per session, depending on your initial water temperature. The amount of ice needed varies based on factors such as your tap water temperature, local climate, and how
A common question we receive is, "I am X'X tall and XXX pounds—will I fit in this IcePod?" The answer is most likely yes! To help you find the best fit for your needs, here’s a detailed breakdown of the dimensions and water capacity for each IcePod m
To experience the full health benefits of cold water therapy, it's essential to immerse yourself in water below 59°F for three to eight (3-8) minutes. The effectiveness of cold water therapy depends on finding the right balance between time and tempe
Our IcePod comes with a handy 3-foot plastic hose for easy drainage. If you need more length, we offer extended hoses in 9-foot and 25-foot options, complete with an adapter for the drain valve - check them out here!. Prefer using a garden hose? No p
Absolutely! All our IcePod models, including the IcePod and LongPod, come with a standard non-insulated lid to keep debris out and ensure your water stays clean. For enhanced cold retention, consider our insulated lids for both models, available sepa
We highly recommend our affordable Water Maintenance Pack, which includes two bottles of Water Stabilizer, a cleanser, and two cleaning pads. The cleanser and stabilizer are produced in the US and were designed in close collaboration with chemists to
Absolutely! The IcePod is engineered to be weatherproof, making it perfect for both indoor and outdoor setups - even in sub-freezing temperatures! Its insulation keeps your water cold longer, but we recommend placing it in the shade or a garage for o
Having trouble setting up your IcePod or LongPod? Please refer to the instructions that came with your unit. 📌. For a visual walkthrough, check out our setup videos linked below. They offer step-by-step instructions to help you assemble everything c
Yes, you can! Please see the image below showing how to connect a standard IcePod with 1 drain valve to the water chiller:. Simply connect the inlet hose to the filter side of the water chiller (where water enters the chiller), and then hang the outl
No, the IcePod is not treated with PFAS. The exterior of the IcePod is made from high-strength nylon fabric, which has not been treated with any PFAS or other water-repellent chemicals. This material is naturally water-repellent and UV-resistant, pro
Yes! All our IcePod models are designed to handle temperatures up to 140°F, making them ideal for use as hot tubs.For seamless heating, connect a water heater to the drain valves. We highly recommend the IcePod PRO or LongPod, both equipped with two
The IcePod is crafted for portability, making it easy to take wherever your adventures lead. When folded, it measures just 25 x 10 x 5 inches and weighs a mere 8 lbs, making it incredibly easy to take anywhere. For added convenience, grab our IcePod
Yes! The IcePod PRO and LongPod feature two valves, ensuring smooth compatibility with our water chiller for easy inlet and outlet connections. If you're looking to enhance your setup, you can order the IcePod PRO here and the LongPod here. . If you
The IcePod PRO Bundle is a fantastic deal that includes everything from the IcePod PRO plus additional accessories! You’ll get the pod, an insulated lid, a floating thermometer, and 3 ice bricks, all designed to enhance your experience. While these a
Our standard IcePod is perfect for individuals up to 6'5" tall or 250 lbs in weight, offering a comfortable experience for most. For those who need a bit more space, the IcePod PRO accommodates heights up to 6'9" and weights up to 330 lbs. But if you
We’re proud to offer a 30-day worldwide return policy for our IcePod, giving you plenty of time to see if it’s the right fit. To return your IcePod, ensure it’s unused, in new condition, and all parts are included. For hygiene and safety reasons, we
The Standard, PRO IcePod, and LongPod may appear similar, but they differ significantly in terms of materials, insulation, and size. Below is a brief description of each product, highlighting their distinctions:. Standard IcePod:. IcePod PRO:. LongPo
Depending on the ambient temperature, the water inside the IcePod might start to freeze if it isn't used regularly. Leaving it outside is an option, but it will require care and maintenance. We recommend covering the IcePod when not in use to protect
Here’s why we believe our IcePod stands out:. Have questions? Our support team is here for you anytime!
If your top ring appears squared or deformed, it’s likely been pushed inside the IcePod. Follow these steps to get your IcePod back into perfect shape:. 1. Gently Pull the Top Ring: Start by lightly pulling the top ring up and back into place without
If your IcePod's top ring starts losing air immediately after inflation, it’s likely that the escape vent hasn’t been installed correctly. Please refer to the attached image for guidance on adjusting the vent. After making the adjustment, try inflati
If you're in a hot climate, the IcePod PRO or LongPod are your best bets! These models are expertly insulated to keep your water cool, even in the heat. For year-round cooling, our water chiller is the ultimate solution. But if that’s not in your bud
We’re sorry to hear you’re having issues with your IcePod! To help us resolve your concern quickly, please share images and a brief description of the problem using this link: Contact Us for Support. Our dedicated team is here to assist you and will
Absolutely, you can place any of our IcePods on a balcony! Just keep these important points in mind:. IcePod Standard: Holds 84 gallons (approx. 630 lbs). IcePod PRO: Holds 110 gallons (approx. 825 lbs). LongPod: Holds 124 gallons (approx. 945 lbs).